Saturday, September 6, 2008

Fun at home

It was so very nice for JoyAnna to get home today. We picked her up at the airport and introduced her to Ake. We just hung out for a while and then headed to the grocery store. Ake wanted to cook for all of us again tonight. He did tone down the heat a little bit to make it better for her. She is not into spicy.

I called AT&T today to talk to the them about Dean's IPhone. He bought his on May 8, about 2 weeks before they stopped selling them preparing for the new 3G phones. He has lousy reception here in town. He has had lots of trouble with it. We have spent numerous hours on the phone trying to get it figured out. We even took it to the Apple store in Dallas. He has not been happy with it at all. The lady offered to replace it with a different brand of phone. We are really contemplating it. There is one feature the phone has that the other has and that is the ability for him to enlarge a drawing while he is in the field on a job. We spent over 2 hours on the phone today.

The lady we spoke to today was very nice. I told her we were having some problems with out family account since we trqansferred over. They were saying we were not eligible for new phones for 2 more years when we were due for them next month. Anyway, she was so very nice, she gave us 4 new phones of our choice. Eric and JoyAnna are so excited. Me too. I have been having to go outside to talk. Dean does too. JoyAnna's phone works fine in the house. I have a 14.00 phone, Dean has a 400.00 phone. Her phone that cost us about 49 after the rebates is much better on reception than either one.

I really called to get Dean some help, and instead, we got 4 new phones for the family account. Poor Dean.

I did send an e-mail to apple today. I told them if they had told Dean they were going to upgrade the phone, we wouldn't be in this situation. I hope they will replace it, but I doubt it. If they had told him, he would have waited and used his old phone until the new one came out.

Kind of sad that he paid that much money for an Iphone and a new Mac and is very unhappy with the phone.

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